I was delayed on Monday feb 15th 2 times in advance of staying cancelled and bumped to Tuesday. Though I had been discouraged I comprehended. Then at 10:30pm I get a text saying my Tuesday flight was cancelled right until Wednesday.
I've spent several hours around the mobile phone seeking to untangle a oversight designed in building reservations with American Airlines on-line. Right after experiencing most of the ways in reserving a flight for my spouse and children of 3 (Brian, Marcela & Lorenzo Hawk) and adding my credit card no. to buy The three flights, I didn't get a confirmation, but a window on my video display that said “This page cannot be exhibited”. I took that to signify the transaction didn't undergo, so I commenced all once more with a different vacation agency.
Situations have improved and its really unhappy. BTW – Our flight to Madrid was with Iberia and the knowledge was the complete opposite! The aircraft was vivid, cleanse and contemporary and the foodstuff possibilities ended up appetizing as well as the attendants had been aware about foodstuff substances. Certainly it can be achieved suitable!
When I arrived with the airport I questioned equally at the ticket counter, once we checked our bags, and while in the Admirals Club to validate that we ended up in Small business Class. Both equally instances I had been explained to we had been in Company. My Boarding Pass confirmed seats 16A and 16B, as this is only one row guiding Organization, I didn't realize till I boarded that we ended up actually in Mentor.
I have Source flown your airline two instances in the final twelve weeks and experienced one particular male that works for me to fly last 7 days with a non halt flight you men can’t even receive a non cease flight on time.
I are already attempting to get yourself a reaction from someone in client service, Marjorie Nir, I had been awarded two X $200 voucher nevertheless the “Click this link ” button only requires me back again to the AA web site.
by no means at any time gained these types of bad service and a firm that only doesn’t treatment about there shelling out prospects
Upon landing in Roatan on Feb fourteen, I realized a piece of my luggage was continue to in Miami And they'd have it around the plane on the subsequent flight from Miami to Roatan, the next Saturday!
rosity to us shareholders. Management and all staff of AAL are clearly accomplishing a fantastic occupation, reflected in the constant rise of
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Once i acquired towards the complimentary hotel that American setup for me, I named 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights which were available on USAIR. She instructed me there have been no open up seats on any from the early USAIR flights. I had been on the web and could see that there were offered flights. I actually booked a flight to confirm it to her.
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I want an address to mail a letter to American Airways Customer Service, and I hope you may reply with this deal with.
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